Tell me more about the Nectar Memory Foam Mattress
Tell me more about the Nectar Premier Memory Foam Mattress
What kind of materials is the Nectar Memory Foam made from?
How is edge support on Nectar Mattresses?
How firm is the Nectar Memory Foam Mattress?
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Tell me more about Nectar Hybrid Mattress
Nectar Hybrid Premier Mattress
What kind of materials is the Nectar Hybrid Mattress made from?
Service with Respect is now part of UK Legislation
If Nectar is such a great mattress, why does it cost so much less than others?
Where are Nectar mattresses manufactured and shipped from?
Why is the Nectar mattress so much less than the mattresses sold in retail stores?
What is the 365 night sleep trial?
Tell me more about the Warranty Claim process?
The Forever Warranty
What if the mattress compresses and forms impressions?
How can you offer a Forever Warranty while other companies only offer 10 or 15 years?
What is the Forever Warranty?
What is the warranty on my bedding accessory?
Nectar Adjustable Memory Foam Pillow
Nectar Non-Mattress Accessories 2 Year No Defect Warranty
What products are covered?
What is the Premium Delivery service?
Do I need an account?
Can you ship internationally?
How much does shipping cost?
Will you remove my existing mattress?
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What forms of payment are accepted?
Promotional Codes & Special Offers?
How long do refunds take?
Who are DivideBuy?
Who can apply for DivideBuy interest free credit?
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How do I return my Nectar Mattress?
Can I return my bedding accessory?
What do I do if I need to return my Nectar?
Do you permit exchanges?
When does my 5 Year cover begin?
How do I claim?
Is there a restriction on how many claims I can make?
Is there a ‘Cooling off’ period?
Can I see the Insurance Product Information Document (IPID)?
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Are Returns free?
Tell me more about the DreamCloud Hybrid Mattress
Tell me more about the Luxury Hybrid DreamCloud Mattress
What is a Hybrid Mattress?
What is the 365 Night Sleep Trial
What setup do you recommend for the DreamCloud?
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If DreamCloud is such a great Hybrid Mattress, why does it cost so much less than others?
Does DreamCloud sleep 'hot'?
How firm is the DreamCloud?
Will DreamCloud smell or "off-gas" when opened?
Is DreamCloud Safe?
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Who are DivideBuy?
What is the DivideBuy Finance application process?
How long will the finance application process take?
Will I be accepted for credit?
Will my credit score be affected by a pre-approval/soft credit search?
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What do I do if I need to return my DreamCloud?
Do you allow exchanges?
Do I need to keep any of the packing materials?
Do I pay for returns shipping?
The DreamCloud Forever Warranty™
What of the mattress compresses and forms impressions?
Can I get a replacement cover?
Can I change the size of my gifts?
Are Returns free?
When does my 5 Year cover begin?
How do I claim?
Are there any restrictions on how many claims I can make?
Is there a ‘Cooling off’ period?
Can I see the Insurance Product Information Document (IPID)?
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What if my item is Out of Stock?
How can I exchange an item/s?
How do I Return an item?
What are your Return conditions?
Are there any items that are non-returnable?
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What types of materials do you use?
What sizes do you sell?
What is the depth of your Fitted Sheets?
Can I choose different colours or items?
Where are your products manufactured?
Do I need to wash the bedding before use?
What temperature do I need to launder the bedding at?
What wash cycle do you recommend?
What is the best way to dry the bedding?
What is GOTS?
Are these products environmentally friendly?
Why should I choose Organic products?
Unboxing your Nectar Mattress
Adjusting to your Nectar Hybrid Mattress
How to care for your Nectar Mattress
Adjusting to your Nectar Memory Foam Mattress
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